Documentation

Handling Long Names

Long names are the most common production challenge in laser personalization. "Dr. Christopher Richardson-Montgomery III" needs to look just as good as "John Smith" on the same name plate. This guide covers how CraftStage handles these situations and what you can do when text is especially challenging.

How CraftStage handles it automatically

When you assign a template with a "shrink to fit" overflow policy, CraftStage automatically reduces the font size to make text fit. Here's what happens with our example name on a 2.5-inch wide field at 14pt base font size:

NameBase SizeComputed SizeReduction
John Smith14pt14ptNone
José García14pt14ptNone
Mary O'Brien14pt14ptNone
Dr. Christopher Richardson-Montgomery III14pt10.5pt25%

The long name was shrunk from 14pt to 10.5pt. Preflight will flag a warning if the reduction exceeds 30%, but 25% is usually fine for readability.

When shrink-to-fit isn't enough

If a name is so long that it overflows even at the minimum font size, CraftStage flags it as a preflight error. You have several options:

Option 1: Shorten the text

Edit the item and abbreviate. "Dr. Christopher Richardson-Montgomery III" could become "Dr. C. Richardson-Montgomery III" or "Chris Richardson-Montgomery." Check with your customer first.

Option 2: Lower the minimum font size

In the template field settings, reduce the minimum font size. Going from 8pt to 6pt gives the engine more room to shrink. But be careful — text below 6pt is often unreadable on engraved materials.

Option 3: Increase the field width

Adjust the template field to be wider. Even an extra 0.25 inches can make a significant difference for long names.

Option 4: Switch to wrap policy

If the field has enough vertical space, switch the overflow policy from "shrink to fit" to "wrap" with 2 lines. The name breaks across lines:

Dr. Christopher
Richardson-Montgomery III

This keeps the font size larger but uses two lines. Set the maximum lines to 2 or 3 depending on your design.

Practical recommendations by product type

ProductField WidthRecommended PolicyMin Font SizeNotes
Trophy plates (3")2.5"Shrink to fit8ptMost names fit at 10pt+
Name badges (3.5")3.0"Shrink to fit9ptLarger width helps
Pet tags (1.5")1.0"Shrink to fit5ptVery small — consider truncate for titles
Award plaques (6")5.0"Shrink to fit10ptRarely an issue at this width
Pavers (8")7.0"Wrap, 3 lines12ptPlenty of room for long text

Testing your templates

Before processing a real order, test your template with extreme names:

  • Longest: "Dr. Christopher Alexander Richardson-Montgomery III, Esq." (55 characters)
  • Shortest: "Jo" (2 characters)
  • Special characters: "José María García-López" (accents, hyphens)
  • All caps: "CHRISTOPHER RICHARDSON-MONTGOMERY" (wider than mixed case)

If your template handles all of these gracefully, it'll handle real orders without issues.